Repairs by Post
Delivery Information
When the repair is complete, your jewellery is prepared for return using the agreed delivery method.
- Jewellery repairs only. We do not repair watches.
Collection or Dispatch
Getting Your Jewellery Back
Collect in store or have the item securely dispatched.
Collect From the Workshop
Monday to Saturday: 11:00 am to 6:30 pm. Sunday closed.
Delivery Guide
How Gold Factory sends jewellery.
Track My Repair
Follow your repair with your repair reference.
Your Jewellery. Our Workshop.
Whether it needs resizing, repairing, restoring, resetting or simply some professional attention, start your repair with our workshop.
Monday to Saturday: 11:00 am to 6:30 pm. Sunday closed.