Jewellery Repairs Workshop

About Our Workshop

Four generations of jewellery knowledge, combining bench skills with modern technology.

Jewellery repairs at Gold Factory
Jewellery repairs at Gold Factory

Repair Knowledge Built in the Workshop

Jewellery repairs are not an add-on service for us. Our family background is rooted in jewellery making and workshop work, and we understand how pieces are constructed, where they commonly fail and when a repair is sensible compared with restoration or replacement. We work on jewellery from Gold Factory and jewellery purchased elsewhere, subject to inspection and technical suitability.

Why Use a Specialist Jewellery Repair Workshop?

Jewellery can have both financial and sentimental value. Every repair should therefore begin with proper assessment of the jewellery, its construction, stones and existing condition.

Our workshop can assess the item before confirming the work required.

What the Workshop Supports

Workmanship and Customer Rights

We do not advertise a blanket additional repair warranty covering every type of work for a fixed period. Repairs, stones, customer-supplied items and existing wear vary too much for that to be meaningful. This does not remove your statutory rights. If you believe there is a problem with work we carried out, contact us so the item can be inspected and the circumstances assessed.

Get Started

How Would You Like Us to Help?

Ask About a Repair

Upload photographs and tell us what has happened.

Repair By Post

Send your jewellery to our workshop from anywhere in the UK.

Visit the Workshop

Bring your jewellery to us for assessment.

Your Jewellery. Our Workshop.

Whether it needs resizing, repairing, restoring, resetting or simply some professional attention, start your repair with our workshop.

Monday to Saturday: 11:00 am to 6:30 pm. Sunday closed.