Jewellery Repairs Workshop
Jewellery Restoration
Our workshop restores worn, damaged, vintage and antique jewellery, including missing components and structural repairs.
- Jewellery repairs only. We do not repair watches.
Jewellery Restoration
How We Can Help
- Antique jewellery restoration
- Damaged jewellery restoration
- Missing component restoration
- Structural repairs
- Vintage jewellery restoration
- Worn jewellery restoration
You do not need to know the technical name of the repair. Send us photographs and a short description of the problem, or bring the item to our workshop and we can assess it.
Restoration and Antique Jewellery
Older jewellery can require a different approach from a straightforward modern repair. Previous repairs, worn galleries, hand-made settings and fragile stones can all influence the safest restoration method. Where a piece has sentimental or historical value, tell us what you want to preserve. The best restoration is not always the one that makes an old piece look completely new.
Repairs by Post
Not Local to Us?
Start your repair online and send your jewellery to our workshop using our postal repair service.
1. Tell Us About Your Repair
Complete our online repair form and upload photographs of your jewellery.
2. Receive Posting Instructions
We provide the information you need to send your jewellery to our workshop.
3. We Receive & Inspect It
Your jewellery is recorded and inspected by the workshop.
4. Approve Your Repair
We confirm the repair required and the price before proceeding.
5. We Repair Your Jewellery
Once authorised, your jewellery goes into the workshop.
6. Your Jewellery Is Returned
When the repair is complete, your jewellery is prepared for return using the agreed delivery method.
Frequently Asked Questions
Can old jewellery have hidden weaknesses?
Yes. Worn claws, thin metal, old solder joints, previous repairs, porosity, stone damage and metal fatigue may only become apparent during repair. Gold Factory will use reasonable care and explain significant additional work where required.
Can you quote from a photograph?
Photographs can help us understand the repair, but some jewellery needs to be physically inspected before the work and final price can be confirmed.
Can you restore antique jewellery?
Yes. Gold Factory undertakes antique jewellery work and restoration, subject to inspection and the condition of the item.
Do you repair watches?
No. We specialise in jewellery repairs and do not repair watches.
What happens before you start work?
The jewellery is assessed and the repair is confirmed before authorised work proceeds.
Your Jewellery. Our Workshop.
Whether it needs resizing, repairing, restoring, resetting or simply some professional attention, start your repair with our workshop.
Monday to Saturday: 11:00 am to 6:30 pm. Sunday closed.