Jewellery Repairs Workshop
Chain & Necklace Repairs
Our workshop repairs broken chains and links, replaces clasps and jump rings, and shortens, lengthens or restrings necklaces.
- Jewellery repairs only. We do not repair watches.
Chain & Necklace Repairs
How We Can Help
- Broken chains
- Broken links
- Chain lengthening
- Chain shortening
- Chain soldering
- Clasp replacement
- Jump ring replacement
- Necklace repairs
- Necklace restringing
You do not need to know the technical name of the repair. Send us photographs and a short description of the problem, or bring the item to our workshop and we can assess it.
Repairs by Post
Not Local to Us?
Start your repair online and send your jewellery to our workshop using our postal repair service.
1. Tell Us About Your Repair
Complete our online repair form and upload photographs of your jewellery.
2. Receive Posting Instructions
We provide the information you need to send your jewellery to our workshop.
3. We Receive & Inspect It
Your jewellery is recorded and inspected by the workshop.
4. Approve Your Repair
We confirm the repair required and the price before proceeding.
5. We Repair Your Jewellery
Once authorised, your jewellery goes into the workshop.
6. Your Jewellery Is Returned
When the repair is complete, your jewellery is prepared for return using the agreed delivery method.
Frequently Asked Questions
Can you quote from a photograph?
Photographs can help us understand the repair, but some jewellery needs to be physically inspected before the work and final price can be confirmed.
Do you repair broken clasps?
Yes, subject to inspection and availability of suitable components.
Do you repair chains?
Yes, including suitable chain soldering and related repairs after assessment.
Do you repair watches?
No. We specialise in jewellery repairs and do not repair watches.
What happens before you start work?
The jewellery is assessed and the repair is confirmed before authorised work proceeds.
Your Jewellery. Our Workshop.
Whether it needs resizing, repairing, restoring, resetting or simply some professional attention, start your repair with our workshop.
Monday to Saturday: 11:00 am to 6:30 pm. Sunday closed.