You have 14 days from delivery to return or exchange most pieces, as long as they are unworn, complete and in their original packaging. For hygiene we cannot take back earrings, including the earrings in a necklace or pendant set, nor nose pins, nath or belly bars. Faulty goods are always put right, and your statutory rights are unaffected. The full terms are in Part Q of our Terms & Conditions.
If something is not right with your order, start a return below or contact us and we will explain the options for your piece.