Professional Jewellery Cleaning

When home cleaning is not enough, professional cleaning and polishing can restore appearance and reveal wear that needs attention.

What Professional Cleaning Can Help With

Built-up dirt and residue around settings and detailed areas.
Dull polished surfaces.
Tarnish or discolouration where the item is suitable for refinishing.
Preparation before rhodium or other plating.
Inspection of obvious wear before further workshop work.

Cleaning and Polishing Are Different

Cleaning removes residue and contamination. Polishing/refinishing changes the metal surface to improve scratches, marks or texture. Because polishing removes a very small amount of metal, it should be carried out appropriately rather than as an automatic response to every minor surface mark.

Gold Factory Professional Cleaning

Gold Factory provides chargeable professional jewellery cleaning and polishing services. The item is assessed first so the appropriate method can be chosen for its metal, stones, construction and finish.

Timescale and Price

The price and turnaround depend on the jewellery and the work required. Gold Factory does not promise same-day workshop work. Any additional repair, plating or restoration work identified is discussed separately.

When Cleaning Reveals a Repair Issue

Built-up residue can sometimes hide worn claws, weakened joins or other damage. If significant additional work is identified, it should be dealt with before the item is returned to regular wear.

Cleaning is not a repair

A clean, bright finish does not make worn metal, loose stones or damaged settings structurally sound. Repair and restoration are separate workshop services.

Frequently Asked Questions

Do you clean jewellery bought elsewhere?

Gold Factory provides jewellery cleaning and workshop services subject to assessment of the item. Contact us or bring the jewellery in for advice.

Is professional cleaning free?

No. Gold Factory professional cleaning and polishing is a chargeable service.

Do you offer same-day cleaning?

Gold Factory does not promise same-day workshop work. The timescale depends on the item and the work required.

Can you clean 22ct jewellery?

Yes, subject to the item being suitable. High-purity gold requires careful handling and any damage or worn areas should be identified before refinishing.

Related Gold Factory Guides & Services

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Monday to Saturday: 11:00 am to 6:30 pm. Sunday closed.